FAQ — Audits, Teams, Exporting, and Platform Limits
Get answers to common questions about Auditsu including supported standards, team collaboration, exporting results, audit limits, and platform capabilities.
What standards does Auditsu support?
Auditsu currently supports WCAG 2.1 at Level A, AA, and AAA conformance levels, as well as EN 301 549 for European accessibility requirements. The standards library is updated regularly as new versions are published.
Can I audit mobile apps?
Yes, Auditsu supports auditing mobile apps alongside websites and web applications. When creating an asset, select "Mobile app" as the asset type, and the platform will present the relevant checks for mobile accessibility.
How many surfaces should I add?
The number of surfaces depends on the complexity of your product. As a general guide, include all unique page templates or screen types. You do not need to add every single page if multiple pages share the same layout and functionality.
Can I re-run an audit?
Yes, you can create a new job for an existing asset at any time to re-audit it. Previous audit results are preserved so you can compare progress over time and track how your accessibility compliance has improved.
What happens if I delete a surface?
Deleting a surface removes it from the active audit and its results no longer count towards your compliance score. However, the historical data is archived and can still be viewed in previous audit reports.
Can multiple team members audit at the same time?
Yes, multiple members of your organisation can work on the same audit simultaneously. Each member's results are saved and attributed to their account, and the audit progress updates in real time for everyone.